We’ve now gone a step further by establishing an official headquarters in Spain, where a part of our executive team is located, and where a part of the company’s technology area will be present, as well as other functions such as customer service, marketing, etc. “We already had a small technology hub in the region. With Spain being one of the 20 most recognised countries for tech talent, our Madrid office will also allow us to tap into a new local talent pool that can help us build the best product for our customers. Our Madrid office will enable more than 1,000 customers, such as Colvin, Wallbox, and Spotahome, and over 35 local technology partners-including HubSpot, Pipedrive, Zendesk and Salesforce-to benefit from personalised support.īut that’s not all. Not to mention, all of our Spanish market teams are native Spanish people. That’s why our 80-strong team in Madrid is working closely with teams across the business to ensure our product and services meet the needs of the Spanish market. Best serving the Spanish market with a local Aircall teamĪs a scaling company ourselves, and with more than 1,000 Aircall customers in Spain, we know how important it is to have quality support from people who deeply understand your needs. So while the competition is delivering a sub-par service, losing deals and operating inefficiently, Aircall customers are creating meaningful connections, securing revenue and building a sustainable business.
Having experienced 102% growth in the Spanish market in 2021, we’re excited to open our very own Madrid office and better deliver our trademark in-house support and industry-leading features to businesses across sectors such as travel, financial services, education and technology. Our mission is to empower teams to have richer conversations with their customers and prospects by providing them with the tools to create memorable moments-over the phone, in real-time.Īircall’s integrated and easy-to-use cloud-based phone solution acts as a competitive advantage that can help Spanish businesses deliver real value through meaningful conversations while also overcoming inefficiencies and enhancing productivity. In this increasingly crowded and pressurised market, impactful conversations can be the difference between achieving and sustaining both revenue and reputation or losing it. – Michael Haske, CEO of Aircall Enabling impactful conversations as a competitive advantage If we also add their first-class technological professionals, our development in Spain is a natural step in our expansion plans.”
#Aircall revenue drivers
With technology as one of the national drivers of economic growth, the speed of digitisation of its companies and the unstoppable rates of investment and adoption of SaaS solutions, it is a suitable ecosystem for Aircall. As a result, companies across Spain are increasingly turning to cloud services to take their operations to the next level while simultaneously enhancing the value they bring to customers. With Venture Capital investment in Spain having grown 3.8x year on year in 2021, there is, of course, an increasing pressure to beat the competition, work more efficiently and have greater visibility over the performance of business activities. This growth has been driven by the thriving tech scene, which has seen the creation of nine unicorn companies including Aircall customers Wallbox, Travelperk and Devo. The Spanish startup ecosystem alone has grown 5x in value since 2015, resulting in a combined value of €46B billion. Spain’s digitalisation adventureĬompanies in the EMEA region currently account for 53% of Aircall’s customer base, and the expansion of our physical presence across the continent helps us bring the power of conversation to the region’s resilient and ambitious business community.Īs one of the largest metropolitan areas in Europe, Madrid is an ideal location for Aircall’s third European office. Now, as our team spans four continents and serves 13,000+ customers in more than 90 countries, we’re growing our international presence by opening our very own office in the Spanish capital of Madrid. Since our founding in 2014, Aircall’s international customer and partner base has been growing at pace.
0 kommentar(er)
